Are your assumptions getting in the way of better outcomes for wildlife?

• Registration link: https://humanesociety.zoom.us/webinar/register/WN_Dd9d8_rBQnK4_jt9-nQRvg#/
• September 9, 2026 - 1 to 2 pm ET
• Wildlife conflict calls to Animal Control agencies can differ widely in urgency, expectations, and emotional tone, often more so than other call types. What frequently sets these calls apart is that callers may be focused on fear, frustration, or property damage, with little concern for the outcome for the wildlife involved. At the same time, most professionals in animal protection bring a strong personal ethic of animal welfare to their work, which can unintentionally shape how these conversations unfold. This webinar explores how personal bias, assumptions, and emotional reactions can influence outcomes, and why entering each wildlife conflict call with an open mind is essential. Through guided discussion and brief polling questions, participants will examine how to listen first, find common ground with callers, and set aside personal opinions in order to de-escalate conflict, improve public interactions, and help both people and wildlife coexist more successfully.
• This webinar will be recorded and available later to watch for free at humanepro.org/wildlifewebinars.

Humane World for Animals is an approved provider of content which enhances professional competence and aligns with the 5 domains of the CAWA Exam specifications. Every hour of training equals 1 CE towards CAWA Recertification. Webinars that meet the eligibility requirements for NACA are approved for CEUs.